… you’re putting everything you’ve got behind Cupman.
This is what it has come to in my hometown of New Rochelle, N.Y., where we’re engaged in a horribly one-sided battle of frozen yogurt franchises. For the past, oh, 2 1/2 years, Tasti D-Lite has owned the turf. It was the only show in town, conveniently located alongside our neighborhood Starbucks. Come summer, Tasti D-Lite would be packed with students, with parents, with seniors. Great place—five available flavors, lots of toppings, very clean, nice owner.
Then—BAM!—16 Handles opens two weeks ago. And, whoooooooooooooosh! The place is overrun. I remember, about a decade back, when Chili’s opened in my hometown of Mahopac, N.Y., and there was a two-hour wait. “That,” I told my mom, “is pathetic.” Now, however, 16 Handles is bringing forth a similar frenzied reaction. Mounds upon mounds of people, eager to spend $4 … $5 a pop on one of SIXTEEN flavors, with dozens of toppings. Wild times.
Thing is, when this sort of shift occurs, I always feel awful for the incumbent. I drove past Tasti D-Lite the other day—joint was, literally, empty. I called my friend Karen, who used to hit up Tasti two … three … four times a week. “Are you staying loyal?” I asked her. “Will you still go there?”
She laughed. “I’ve switched over,” she said. “16 Handles is cheaper, it tastes better, my kids love doing the toppings.”
“Have you been there often?” I asked.
Another chuckle. “Four times,” she said, “in four days.”
I sighed. If Karen, the queen of Tasti, was a convert, how can Tasti D-Lite ever survive?
Enter: Cupman. Last night Tasti D-Lite sent forth this e-mail …